01 / Operational diagnostic

Follow the work until the missing part is visible.

We trace one recurring workflow through the people, records, systems, and outside partners involved. You receive a clear account of where it stops and what should change first.

DIAGNOSTIC / DELIVERABLES

A clear decision, before a bigger commitment.

  1. 01
    Workflow mapThe real path, end to end
  2. 02
    Evidence ledgerWhere every finding was seen
  3. 03
    Ranked findingsProcess, data, ownership, tooling
  4. 04
    Decision memoWhat to fix, build, or leave alone

You keep the findings, whether or not Avera builds the next phase.

AVERA / AI IMPLEMENTATIONBUILT AROUND YOUR WORK
What we trace

The full path of one real piece of work.

The Rapid Diagnostic is capped at one workflow, one stakeholder, and up to six consulting hours. A wider trace moves to the multi-system scope before payment.

01

Promise

What the customer, supplier, partner, or manager was told would happen.

02

Handover

Who received the work, what information travelled with it, and what counted as accepted.

03

Record

Which system carries the status and whether the evidence supports it.

04

Return path

How the result, delay, or exception comes back to the person responsible.

What you receive

A decision pack your team can use.

Each conclusion is connected to a record, screen, date, interview, or observed step.

01

Current-state workflow map

People, systems, handovers, exceptions, and the actual path.

02

Evidence ledger

Every finding includes where it was seen.

03

Ranked findings

Process, data, ownership, and tooling separated clearly.

04

Decision memo

Free fixes, bounded build options, and a written next move.

RAPID DIAGNOSTIC

AED 1,800

One workflow · one stakeholder · up to six consulting hours

Discuss the diagnostic
What evidence looks like

A finding should show where it came from.

For a European manufacturer working through a distributor network of more than 150 partners, the diagnostic produced ten findings. Every finding carried a “where this was seen” reference with dates. The client could verify the path and decide what to retire, fix, or build.

Questions

Operational diagnostic FAQ

What is an operational diagnostic?

A bounded trace of one real workflow. We follow the work through people, records, systems, and handovers, then document where it stops and what should change.

What do we receive?

A current-state workflow map, an evidence ledger, ranked findings, and a decision memo. You keep the findings whether Avera builds the next phase.

What if the problem crosses several systems?

We identify that before payment and move the scope to the multi-system diagnostic. Any paid Rapid Diagnostic fee is credited to it.

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